Building Trust for Business Development
Trust is a key component of relationship building and maintenance, yet it can be absent and we don't understand why. This programme, designed for senior people in professional services addresses that.
What is trust
Why does trust matter in professional services?
Welcome back and recap
Deep dive into trust: introducing Frances Frei
Understanding the wobble
The 'so what' question
Bringing trust to a close, and next steps
Extra resources: reading, listening and watching